Question 1

What is Decide?

Accepted Answer

Decide is a purpose-built AI product for accurate Excel analysis, financial modeling, and spreadsheet automation. You can use it on the web, in Excel, in Google Sheets, or through the API to clean data, repair formulas, analyze workbooks, generate reports, and automate recurring spreadsheet workflows.

Question 2

Who is Decide built for?

Accepted Answer

Decide is built for analysts, finance teams, operators, consultants, founders, and businesses that rely on spreadsheets for decisions. It is especially useful when spreadsheet work needs to be accurate, repeatable, and faster than doing the same manual edits every week.

Question 3

What can I use Decide for?

Accepted Answer

You can use Decide to analyze Excel files, clean messy spreadsheets, build and review financial models, fix formulas, create reports, extract data from PDFs or images, turn files into spreadsheets, and automate recurring workflows.

Question 4

How is Decide different from a general AI chatbot?

Accepted Answer

General AI chatbots usually explain what to do. Decide is built to work directly with files and spreadsheet workflows. It reads workbook context, applies changes, runs code where needed, and produces outputs you can inspect, download, and reuse.

Question 5

What is DAX-1?

Accepted Answer

DAX-1 is Decide's flagship model for spreadsheet editing. It is post-trained specifically for executable spreadsheet operations, helping Decide improve accuracy, speed, and cost efficiency on recurring spreadsheet work.

Question 6

What types of files can I upload?

Accepted Answer

Decide supports common business file formats, including Excel files, CSVs, PDFs, Word documents, and images. You can also use Decide with Google Sheets and connect workflows through the Platform API.

Question 7

Does Decide work with Excel?

Accepted Answer

Yes. Decide works with Excel files and also offers an Excel add-in so you can use Decide where your workbooks, models, reports, and formulas already live.

Question 8

Does Decide work with Google Sheets?

Accepted Answer

Yes. Decide supports Google Sheets workflows so teams can clean, analyze, update, and explain spreadsheet work without leaving the tools they already use.

Question 9

Can I automate workflows with Decide?

Accepted Answer

Yes. Decide is designed for repeatable spreadsheet work such as monthly reporting, data cleanup, reconciliations, workbook updates, PDF-to-Excel workflows, and internal reporting pipelines. Teams can also use the API for higher-volume automation.

Question 10

How does Decide protect my data?

Accepted Answer

Decide protects data with encrypted transport, encryption at rest, least-privilege internal access, MFA for administrative systems, trusted infrastructure providers, and secure processing workflows. You can review more details on the Security and Subprocessors pages.

Question 11

Does Decide sell my data?

Accepted Answer

No. Decide does not sell, rent, or trade user data. Data is processed to provide the product, complete requested work, support the service, and improve reliability as described in our privacy and security documentation.

Question 12

Does Decide train models on my files?

Accepted Answer

Decide processes uploaded files and prompts to complete the work you request. For business, team, or enterprise data-handling requirements, contact us so we can review the controls and model-processing setup that apply to your use case.

Question 13

Can I delete or export my data?

Accepted Answer

Yes. You can request data deletion or export through support. Decide also documents its data handling, retention, and subprocessors so teams can review how their information is processed.

Question 14

Is Decide SOC 2 certified?

Accepted Answer

Decide is preparing SOC 2 controls and audit readiness. We only describe SOC 2 certification as complete after independent verification is finished.

Question 15

What's the pricing?

Accepted Answer

Decide offers self-serve plans for individuals and paid usage, with team and enterprise options for organizations that need higher limits, shared billing, support, or custom workflow requirements. See the pricing page for current details.

Question 16

Do you offer team or enterprise plans?

Accepted Answer

Yes. Decide supports teams and businesses that need centralized billing, higher usage, dedicated support, API access, workflow automation, or additional security review.

Question 17

How do I get help or report issues?

Accepted Answer

Visit the support page or email hi@trydecide.ai to report an issue, ask a product question, request security details, or discuss a team or enterprise use case.

Frequently Asked Questions